Contact Technical Support.If you need help with your software, then please use the Contact Technical Support link above to receive prompt assistance from our technical support team. None of the above answers my question.Problems when Purchasing or Attempting to Register.Frequently Asked Questions (for all pre-download, features and sales questions).More purchase, registration or related problems.Registration code not accepted after software reinstallation.Registration code is not accepted on first installation.Registration code has not been received.How do I open the file? Purchase or Registration Problems Plus When you receive this code, select the Register Software option from the Express Burn File menu and enter the code details into the registration window. I am unable to open docx converted files using Doxillion.Doxillion is now the default for all my documents and email attachments.Doxillion Document Converter Technical Support After-download technical and related problems